·Epic Photography Limited owns the copyright to all images and may use them for adver-tising and promotional purposes without prior consent. When purchasing our high-resolution CD package you will be given a license, which authorizes you to use the images solely for personal use. There will be no refunds given when purchasing a high-resolution CD.
·Vouchers are valid for six months from date of purchase.
·There are no refunds on vouchers after 14 days from the date of purchase.
·Vouchers are not transferable.
·Vouchers are valid for one year from the date of the first shoot (for first steps and portrait experience packages only).
·Vouchers are redeemable once and may used by friend or family members.
·The dates and times available for your photographic session in conjunction with this voucher are Tuesday-Sunday but may vary from week to week.
·We ask all our clients for a £25 booking deposit when arranging appointments. The deposit is taken and credited to the client’s account with us. At the time of the viewing most customers use the booking deposit as part of payment of their order. If an order is not placed then the deposit is returned to the customer. We ask to give at least 72 hours notice to cancel or re-schedule an appointment, if not, the booking deposit becomes non-refundable.
·Epic photography photo sessions may involve physical activity. This is undertaken at your own risk.
·You will receive one complimentary 10”x8” print with any orders over £99.
·Payments are to be made in full when the order is placed.
·Images can be uploaded to the Internet so family members can view them, once you have placed an order over £99.
·When orders are placed Epic Photography Ltd. in turn create commitments with their suppliers therefore refunds or changes to orders can only be made within 48 hours of the order date.
·If an order is cancelled within 48 hours the refunded amount will exclude a £50 service charge.
·In the event of the customer being disappointed with the printed images, Epic Photography Ltd. will offer to either edit the images again or repeat the photo-shoot free of charge. This will be subject to the nature of the problem.
·An order must be placed before booking your next photo-shoot (for first steps and portrait experience packages only).
·Please remember that children under the age of 18 need to be accompanied by an adult.·
·We do no longer accept cheques, SOLO/AMEX and Dinners cards as payment methods.
